Our best price guarantee 

Will you be in Zillertal early in the morning and then want to enjoy breakfast with us right away, so you can enjoy the first day of your holiday invigorated?

No problem, we are happy to add on breakfast for the day you arrive for a special rate.

So you can enjoy the first and last day of your holiday to the full, we offer direct bookers free early check-in on the day they are due to arrive and late check-out for a special rate, as per availability.

Simply enquire at Reception.

On the day they depart, direct bookers can enjoy all the features of our wellness area at a special rate.

The gift of one night, or an E-Bike and breakfast on the mountain included in your stay? These offers are only available direct from us.

See for yourself and browse our fantastic summer and winter offers.

Finding the right room type in the jungle of online providers is not always easy.

We are happy to take the time and provide you with advice on choosing a room, and will give personal tips when it comes to deciding what to do during your time off.

Would you like a specific apartment, room, view, or maybe there is a seat you would like?

No problem: we will do our best to fulfil your requirements as best we can.

There are times when something crops up and you have to cancel your long yearned-for holiday. Only direct with us do you enjoy the best cancellation conditions:

• Up to 21 days before arrival - free cancellation
• 20 to 14 days before arrival - 60 % of the booked package
• 13 to 7 days before arrival - 80 % of the booked package
• 6 to 0 days before arrival, in the event of no-show, or early departure - 100 % of the booked package

In addition, the general terms and conditions for the hotel sector from 15.11.2006 apply:

https://www.wko.at/oe/tourismus-freizeitwirtschaft/hotellerie/agb-hotellerie.pdf

By way of comparison, free cancellation on Booking.com is only available up to 30 days before arrival. Within 30 days you will pay the full price of your booking (100 %).